ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 3rd, 2026. We will resume regular U.S. support hours on Monday, July 6th, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT Please send all iLab inquiries to ilabadmin@augusta.edu
Please acknowledge Cores in any publications supported by their services. This supports grant and institutional funding of the Core.
ALL BILLING IS CLOSED UNTIL JULY 20TH
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| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Heather Pender |
Manager CBO
|
706-446-5954
|
hpender@augusta.edu
|
|
| Tracey Everett |
Supervisor CB0
|
706-828-6412
|
teverett@augusta.edu
|